Privacy Policy

Effective Date: November 5, 2024

At SELECT Carpet Clean LLC, we are committed to protecting your privacy and ensuring the security of any personal information you provide us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep it secure. Your trust is important to us, and we handle your information responsibly and transparently.

1. Information We Collect

When you use our services or visit our website, we may collect the following types of information:

• Personal Information: Includes your name, address, email, phone number, and other contact details you provide during booking or service inquiries.
• Service Details: Information about your cleaning needs, property location, and specific requests.
• Payment Information: Payment details are processed securely through third-party payment processors. We do not store sensitive payment information on our servers.
• Technical Information: We may collect information about your device, browser type, IP address, and website usage data to enhance our online experience and improve our services.

2. How We Use Your Information

The information we collect is used solely for the purpose of providing and enhancing our services. Specifically, we may use your information to:

• Schedule, manage, and complete your cleaning service.
• Communicate with you regarding your service, inquiries, or any customer support requests.
• Send confirmations, invoices, and receipts via email or text.
• Analyze website usage to improve our user experience, marketing strategies, and service offerings.
• Comply with legal, regulatory, and contractual obligations.

3. Sharing of Information

We value your privacy and do not sell, trade, or share your information with third parties, except in the following circumstances:

• Service Providers: We may share information with trusted service providers (such as payment processors) who assist us in delivering our services. These providers are obligated to keep your information confidential and use it only as necessary to provide their services.
• Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to valid legal requests such as subpoenas, court orders, or other legal processes.

4. Security of Your Information

We employ industry-standard security measures, including encryption, firewalls, and secure server technology, to protect your personal information. While we make reasonable efforts to secure your data, please note:

Security Disclaimer: No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security of your information.

5. Your Choices and Rights

You have the right to:

• Access and update your personal information to keep it accurate and current.
• Opt-out of receiving marketing communications, where applicable.
• Request deletion of your information in accordance with legal and contractual obligations, except where retention is required by law.

To exercise these rights, please contact us at service@selectcarpetclean.com. We will make every effort to respond to your request promptly, subject to any applicable legal or contractual restrictions.

6. Third-Party Links

Our website may contain links to external sites for your convenience and information. SELECT Carpet Clean LLC is not responsible for the privacy practices or content of these other sites. We encourage you to review the privacy policies of any websites you visit via links from our site to understand their information practices.

7. Changes to This Policy

SELECT Carpet Clean LLC may update our Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. Your continued use of our services following the posting of any modifications constitutes acceptance of the updated policy. We recommend periodically reviewing this policy to stay informed about how we protect your information.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

SELECT Carpet Clean LLC
Phone: 570-290-9897
Email: service@selectcarpetclean.com
Address: PO Box 7, Clarks Summit, PA 18411